Terms and Conditions for
MasterLix
1. INTRODUCTION
MasterLix is a digital sports
community platform, registered at D/23 Akshardham Bunglow Part-2, Near
Government Tubewell, Bopal Road, Ahmedabad-380058, Gujarat, India. By
accessing or using MasterLix, you agree to be bound by these Terms and
Conditions. If you disagree with any part of these terms, you may not access
the service.
2. DEFINITIONS
· "Platform"
refers
to the MasterLix website and related services.
· "User"
refers to anyone who accesses or uses the Platform.
· "Coach"
refers to individuals offering sports coaching services through the Platform.
· "Student"
refers to individuals seeking sports coaching services through the Platform.
· "Sports
Academy" refers to educational institutions or
sports organizations registered on the Platform.
3. USER
REGISTRATION AND ACCOUNTS
3.1. Users
must be at least 13 years old to register on MasterLix.
3.2. Users
agree to provide accurate, current, and complete information during the
registration process and to update such information to keep it accurate,
current, and complete.
3.3. Users
are responsible for maintaining the confidentiality of their account and
password and accept responsibility for all activities that occur under their
account or password.
4. COACH
PROFILES AND LISTINGS
4.1.
Coaches may create profiles and listings on MasterLix free of charge.
4.2.
Coaches are responsible for the accuracy and completeness of the information in
their profiles and listings.
4.3.
MasterLix reserves the right to remove or suspend any profile or listing that
violates these Terms and Conditions or is deemed inappropriate.
5. USER
TIERS, PRICING, AND PAYMENTS
5.1. MasterLix offers two tiers
for coaches: Free and Premium.
5.2. Free
Tier (₹0 per
month) includes: a) Profile creation b) Two Skills Tags c)
Two Languages Tags d) Years of Experience display e) Number of
Classes display f) Number of Students display g) "About
Me" section h) "About The Class" section i)
Limited Photo Album j) Limited Seminar Photo uploads k) Social
Media Link
5.3. Premium
Tier (₹199 per
month) includes all Free Tier features plus: a) Unlimited Skills Tags*
b) Unlimited Languages Tags* c) Unlimited Award additions*
d) Unlimited Photo Album e) Unlimited Seminar Photo uploads f)
Affiliate program participation g) Student Achievement showcase h)
Review Rating display i) Testimonial feature j) Custom Profile
Banner k) PDF Resume Download option
5.4. SUBSCRIPTION
AND BILLING
5.4.1.
Premium Tier subscriptions are billed monthly.
5.4.2.
Coaches authorize MasterLix to charge the provided payment method on a
recurring monthly basis.
5.4.3. Cancellations take effect at
the end of the current billing cycle.
5.5.
MasterLix reserves the right to change pricing and features with 30 days'
notice.
5.6. All
payments are processed securely through our payment partners. MasterLix does
not store complete credit card information.
5.7.
Refunds for the Premium Tier subscription is subject to the terms outlined in
Section 7.
5.8.
"Limited" features in the Free Tier and "Unlimited"
features in the Premium Tier are subject to fair use policies.
6. PAYMENT
ARRANGEMENTS FOR INDIVIDUAL LESSONS
MasterLix does not facilitate
or manage financial transactions between coaches and students for individual
lessons. All payment arrangements for such lessons are to be negotiated and
agreed upon directly by the respective parties involved. MasterLix disclaims
any liability or responsibility for these transactions.
7. REFUND
POLICY
Refund Eligibility
7.1 Subscribers to the premium plan ("Subscribers") are eligible for a refund if they submit a refund request within two (2) days of subscribing to the premium plan.
7.2 Refund requests
submitted after the two (2) days period will not be considered.
Processing of Refunds
7.3 The Company reserves the right to deduct processing charges from the refund amount.
7.4 Approved refunds will be processed within thirty (30) days from the date of the refund request.
Refund Request Procedure
7.5 To initiate a refund,
Subscribers must send an email to hello@masterlix.com.
7.6 The email subject line
must follow the format: "Refund Request <Subscriber's Email
Address>".
7.7 Refund requests must be
sent from the email address registered with the Subscriber's account.
7.8 Refund requests from
unregistered email addresses will not be processed.
Non-Transferability All services provided
under the premium plan are non-transferable.
8.
PRICING MODIFICATIONS
8.1 The Company reserves
the right to modify the pricing of premium plans at its sole discretion.
8.2 Any changes to the
pricing structure will be communicated to Subscribers through the Company's
services or via direct notification.
8.3 The Company shall
provide Subscribers with reasonable advance notice of any price adjustments to
allow for informed decision-making regarding their subscription.
9.
AMENDMENTS
9.1 The Company reserves the right to amend this Refund Policy at any time.
9.2 Subscribers will be notified of any material changes to this Policy.
10. USER CONDUCT AND CONTENT
10.1. Users
shall not utilize the Platform for any unlawful purposes or in any manner that
disrupts, damages, or impairs the service. This prohibition includes, but is
not limited to, the submission of content featuring nudity, graphic sexual
acts, or sexually explicit material. Users agree to refrain from any activities
that may compromise the integrity or functionality of the Platform.
10.2. Users
are solely responsible for any content they post on the Platform and agree not
to post any content that is false, misleading, abusive, or infringes on the
rights of others.
10.3.
MasterLix reserves the right to remove any content that violates these Terms
and Conditions or is otherwise objectionable.
10.4. Users
grant MasterLix a non-exclusive, worldwide, royalty-free license to use,
reproduce, modify, adapt, publish, translate, create derivative works from,
distribute, and display their content in connection with the service.
11. INTELLECTUAL PROPERTY
11.1. All
content and materials available on MasterLix, including but not limited to
text, graphics, website name, code, images, and logos are the intellectual
property of MasterLix and are protected by applicable copyright and trademark
law.
11.2. Users
retain ownership of the content they post on the Platform, subject to the
license granted in Section 8.4.
12. PRIVACY AND DATA PROTECTION
12.1.
MasterLix collects and processes personal data in accordance with our Privacy
Policy, which is incorporated into these Terms and Conditions by reference.
12.2. Users
consent to the collection, processing, and storage of their personal data as
outlined in our Privacy Policy.
12.3. Users
may request the deletion of their personal data by contacting customer support.
However, certain data may be retained as required by law or for legitimate
business purposes.
13. LIMITATION OF LIABILITY AND DISCLAIMER OF
WARRANTIES
13.1.
MasterLix provides the Platform on an "as is" and "as
available" basis and does not guarantee that the service will be
uninterrupted, timely, secure, or error-free.
13.2. To the
fullest extent permitted by applicable law, MasterLix disclaims all warranties,
express or implied.
13.3.
MasterLix is not liable for any indirect, incidental, special, consequential,
or punitive damages resulting from the use or inability to use the service.
13.4.
MasterLix's total liability to you for all damages, losses, and causes of
action shall not exceed the amount paid by you, if any, for accessing the
Platform in the past twelve months.
14. INDEMNIFICATION
Users agree to indemnify, defend,
and hold harmless MasterLix, its officers, directors, employees, agents, and
affiliates from and against any claims, damages, obligations, losses,
liabilities, costs, and expenses arising from their use of the Platform or
violation of these Terms and Conditions or Privacy Policy.
15. DISPUTE
RESOLUTION
15.1. Any
dispute arising from or related to these Terms and Conditions, or the use of
the Platform, shall be resolved through binding arbitration. The arbitration
shall take place in Ahmedabad and shall be conducted in accordance with the
provisions of the Arbitration and Conciliation Act 1996.Top of FormBottom of Form
15.2. These
Terms and Conditions shall be governed by and construed in accordance with the
laws of India.
15.3. Users
agree to resolve any disputes on an individual basis and waive any right to
pursue claims on a class or consolidated basis.
16. MISCELLANEOUS
PROVISIONS
16.1. Force
Majeure: MasterLix shall not be liable for any failure or delay in
performance due to circumstances beyond its reasonable control.
16.2. Third-Party
Links: MasterLix is not responsible for third-party websites or services
linked from the Platform.
16.3. Severability:
If any provision of these Terms is found to be unenforceable, the remaining
provisions shall remain in full force and effect.
16.4. Entire
Agreement: These Terms and Conditions constitute the entire agreement
between you and MasterLix regarding the use of the Platform, superseding any
prior agreements between you and MasterLix relating to your use of the
Platform.
16.5. Updates
to Terms: MasterLix reserves the right to modify these Terms at any time,
with notice provided for material changes.
16.6. Accessibility:
MasterLix strives to comply with Web Content Accessibility Guidelines (WCAG)
2.1 Level AA standards.
16.7. Export
Control: Users agree to comply with applicable export and re-export control
laws and regulations.
16.8. Promotional
Communications: Users agree to receive promotional communications from
MasterLix, with the option to opt-out.
16.9. Feedback:
Any feedback provided by users to MasterLix shall remain the sole property of
MasterLix.
16.10. Language:
In case of discrepancies between versions, the English version of these Terms
shall prevail.
17. GOVERNING LAW :
These Terms and Conditions
shall be governed by and construed in accordance with the laws of India. Any
legal action or proceeding arising out of or relating to these Terms and
Conditions shall be subject to the exclusive jurisdiction of the courts in
Ahmedabad.
18. CONTACT INFORMATION
If you have any questions about
these Terms and Conditions, please contact us at:
· Masterlix
· D/23
Akshardham Bunglow Part-2, Near Government Tubewell, Bopal Road, Ahmedabad-380058, Gujarat,
India
· Email:
hello@masterlix.com
By using MasterLix, you
acknowledge that you have read, understood, and agree to be bound by these
Terms and Conditions.
Last updated: 15.08.2024